Returns and Exchange Policy

EASY RETURNS & EXCHANGES

If you are not absolutely delighted with your purchase or need a different size you can certainly return or exchange it.

1. The timeframe: 30 days from the delivery date.
2. The charge: $0 (for US only)
3. To be eligible for return or exchange: items must be unworn, unwashed, unused, and unaltered.  If an item is returned to us damaged, used, or in an unsuitable condition a refund or exchange will not be granted.
4. Ineligible for return or refund: Shipping fees, gift wrap fees, and any items marked as "final sale."

US Returns and Exchanges How-to:

• Please email deb@sublimebirdy.com to request a return or exchange and the reason for the return or exchange request.
• A paid Merchandise Return label will be emailed to you with further instructions.
• Package up your item/s and leave your package with your regular outgoing mail. If your carrier does not take packages, drop them off anywhere that accepts US Post Office mail or in any mailbox.
• That's it! We'll send you an email when we have received and inspected your item(s) and processed your exchange or refund.

More questions? Please contact me at deb@sublimebirdy.com